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Get Started Online Today

You have more control of your medications online than ever before when you use our website. Now in just a few clicks you can:

  • Order new prescriptions through home delivery.
  • Transfer other medications to home delivery through OptumRx.
  • Check the status of your order.

New! You can also download the OptumRx App to your smartphone or tablet to to help manage your medications.1

It's easy to start using home delivery with OptumRx. Online: Go to
to order your medication.
Call: 1-888-715-7489, TTY 711, 24 hours a day,
7 days a week. Questions? Talk to a representative now.
Mail: Download this order form and mail to OptumRx.
For more information view these Frequently Asked Questions

You Benefit With Home Delivery

Your physician counts on you to take your medications. Using OptumRx makes it easy to get them by delivering 90-day supplies to your mailbox. You can even save money on your medication over what you would pay at a retail pharmacy.

OptumRx makes it easy to:
  • Make the most of your prescription drug benefit.
  • Set up home delivery for the medication you take regularly.
  • Receive reminders to take your medication as directed.
  • Refill and renew your prescriptions on time.
  • Compare medication costs.
  • Talk with a pharmacist any time you have questions about your medications.
See how your plan's preferred home delivery pharmacy works.
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Helpful Online Tools

Once you register for an account at, discover tools that can help you take control of your medications online including:
Transfer prescriptions to home deliveryOnline Refills and Renewals
Transfer prescriptions to home delivery in a few clicks.
Refill and Renew prescriptionsText Reminders
Order refills or renew your prescription if you are out of refills.
Text RemindersOnline Refills and Renewals
Text messages remind you to take your medication on time, and refill when running low.

Save Money and Time

Would you like to pay less for your prescriptions than you do at your local pharmacy? Using home delivery through OptumRx, you can save on your medication over what you would pay at a retail pharmacy. Plus, you don't have to stand in line to get your prescription filled. With OptumRx, you will have the medication you need, when you need it.
  With OptumRx, you will be able to:
  • Save money — there is no charge for standard delivery, including Saturday
  • Talk to pharmacists 24 hours a day, 7 days a week in the comfort and privacy of your home
  • Avoid waiting in line at retail pharmacies
  • Receive award-winning customer service

Ensuring Quality and Safety

With a team of 350 pharmacists, OptumRx provides you with expert attention to accuracy, and allows you to speak with a licensed pharmacist 24 hours a day, 7 days a week. Every new prescription goes through a minimum of 16 quality checks to help ensure your medication is delivered securely and accurately.

Your Personal Pharmacy Team
You can feel confident knowing that a team of pharmacists is available to you anytime you have a question about your medications.

"Safety is our number one priority. One of my duties is to double check for possible drug interactions when customers are taking multiple medications."

         Pharmacist with 25 years of experience;
          14 years at OptumRx
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Now that you know more, let's get started.

Go to to order
your medication.
Or call OptumRx at 1-888-715-7489.
1 App is available for download on both Apple and Android devices.

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year.

You are not required to use OptumRx to obtain a 90-day supply of your maintenance medications, but you may pay more out-of-pocket compared to using OptumRx, your plan's preferred mail service pharmacy. Prescription orders sent directly to OptumRx from your doctor must have your approval before OptumRx can send your medication. This includes new prescriptions and prescription refills. OptumRx will contact you, by phone, to get your approval. At that time you may also tell OptumRx to automatically fill any future prescriptions they receive directly from your doctor(s) for up to one year. If OptumRx is unable to reach you for approval your prescription will not be sent to you. Refunds may be available for prescriptions you did not approve and did not want. You may request a refund by calling 1-888-715-7489, 24 hours, 7 days a week.

New prescriptions should arrive within 10 business days from the date the completed order is received by the Mail Service Pharmacy. Completed refill orders should arrive in about seven business days. OptumRx will contact you if there will be an extended delay in the delivery of your medication.

OptumRx is an affiliate of UnitedHealthcare Insurance Company.

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a Medicare-approved Part D sponsor. Enrollment in the plan depends on the plan's contract renewal with Medicare. AARP MedicareComplete and AARP MedicareRx Plans carry the AARP name, and UnitedHealthcare Insurance Company pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP.

Y0066_150416_132337 Pending

Last updated: 04.22.2015 at 9:01PM CT
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